Job Title: Receptionist and front desk officer
Job Type: Permanent (Full-time)
Work Location: Addis Ababa
Applicants Needed: female
Description: Description
• Answer incoming calls and respond to customer’s emails
• Manage and resolve customer request
• Provide product and service information to customers
• Route calls to appropriate individuals
• Document all call information according to standard operating procedures
• Follow up customer calls where necessary
• Complete call logs and reports
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Supervise administrative staff and divide responsibilities to ensure performance
• Manage agendas/ appointments etc. for the upper management
• Create and update records and databases with personnel, financial and other data
• Track stocks of office supplies and place orders when necessary
• Submit timely reports and prepare presentations/proposals as assigned
• Assist colleagues whenever necessary
• Greet and welcome guests at the front desk, hence providing accurate information about the company
• Ensure reception area is tidy and presentable, with all necessary stationery and promotion material
• Maintain office security, Perform other clerical receptionist duties
Applicants need to
• Have a Bachelor’s degree (BA) or Diploma in secretarial science/office management
• Have excellent written and verbal communication abilities in both English and Amharic.
• Effective skill in managing documents, spreadsheets, and databases.
• Minimum of one year experience in an office environment with professional duties.
• Have a friendly and professional appearance
• Have an excellent organizational, multitasking and time-management skills, with the ability to prioritize tasks.
Women applicants only 22-31
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Digital Addis
[Verified Company ✅]
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